FAQs
Answering your questions
Laser ablation is still new to the restoration industry. If you don't see your question here, ask us directly — a human answers.
Laser cleaning services
Our laser systems emit highly focused pulses of light energy. When these pulses hit a contaminant (paint, rust, mold, etc.), they cause rapid heating and vaporization at the molecular level. The substrate underneath absorbs far less energy and remains unaffected. Think of it as incredibly precise evaporation — we're removing only what needs to go, atom by atom.
Buying a RayVault machine
Yes — RayVault machines ship crated and insured to any door in the USA, and PPE ships everywhere we sell machines. You get a status update at every stage, from build to freight tracking number. Service work is based in the Portland Metro, with crews available for select projects coast to coast.
Still got questions?
Call (971) 429-4780, email sales@rayvaultsystems.com (new projects & machines) or support@rayvaultsystems.com (existing customers) — we return every inquiry within one business day.
Contact Us